<This Position has been Filled>
Anything is paw-sible when working within the vet industry!
Job Summary
Animals and electronics may not always be best friends but at pute.us, they work hand and hand. pute.us is the leading veterinary specific IT concierge solution focused on the customers experience. When customers have concerns, the remote support technicians are the first line of support. Through basic ticketing to project hand-offs and everything in-between, the experience wouldn't be what it is today without our amazing remote support technicians.
Responsibilities and Duties
- Provide concierge helpdesk support and training to end users
- Deploy, upgrade, and configure PCs/Macs/tablets/printers/desk phones/iOS and Android devices and other end user devices
- Perform hands-on technical upgrades and deployments and serve as a team on various upgrades and maintenance activities
- End user application installation, support, and training centered around specific software packages
- Help to develop, document and train users on IT systems, best practices, company policies and SOPs
- Other duties as assigned
Preferred Skills
- Intermediate Demonstrated interpersonal/verbal communication skills
- Intermediate Ability to analyze information and covert related activities into a comprehensive work plan
- Intermediate Ability to effectively present information and respond to questions from peers and management Strong oral and written communication skills in order to present projects to small groups of upper management or direct users who may pose challenging or difficult questions
- Proficient with Microsoft Office products
- Other Duties as assigned
Qualifications and Skills
- H.S Diploma
- 3+ years working in IT or the Veterinary Industry
- IT/Technical Experience is Preferred
<This Position has been Filled>
