Veterinary 2FA – Why It’s an Absolute Must

  In an era where the safety and privacy of data is of utmost importance, the veterinary industry, like any other, is not immune to cyber threats. The information you hold is not just about the pets and their health records; it also involves personal details of pet owners, transaction records, and more. With the rise of cyberattacks across sectors, …

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Streamlining Your Microsoft Office Experience

Streamlining Your Microsoft Office ExperienceThe fast-paced world of veterinary animal care demands robust software solutions, and Microsoft Office products often serve as the backbone for many veterinary practices. Whether you’re drafting reports, managing appointments, or tracking patient data, the suite of Office tools is undeniably crucial. Yet, with such an intricate system, challenges can arise – be it during installation, …

Close up of multiple monitors having critical error message on display after cyber crime attack and hacking alert. Computer screen showing digital malfunction and error threat, system crash.

What is IT Case Management?

IT Case Management, at its core, is a structured method that helps organizations, whether small or large, manage and respond to IT-related issues or service requests. Think of it like a helpdesk system where users or employees can report problems, and IT professionals can address them in an orderly fashion. This system primarily focuses on ensuring that every IT problem, …

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Strengthening Veterinary IT: The Indispensable Role of Business Continuity & Disaster Recovery with pute.us

Introduction In the fast-paced and ever-evolving world of veterinary care, maintaining a resilient IT infrastructure is paramount to ensure the safety and well-being of our beloved animal companions. From unpredictable emergencies to data vulnerabilities, the veterinary industry faces unique challenges that demand robust Business Continuity and Disaster Recovery (BCDR) solutions. In this blog, we’ll delve into the critical importance of …

Warning: Clover Payment Processing Tech Support Scam

The Tech Support Scam Tech Support Scammers are calling various locations and asking for staff to connect them remotely to their payment processing terminals, to fix an issue. Unfortunately, once they are given access, they process a large number of refunds. The processing of these refunds is a way for them to steal money directly from your facility.   Two Things …

pute.us: Your On-Call Veterinary IT Concierge

If it runs on electricity, pute.us Managed Services can help How far does pute.us Veterinary IT go for our clients? PSIvet asked Jennifer James, pute.us Director of Business Development and Consulting, about the services provided and the dedication of pute.us to perform true concierge IT care. For the full thought-provoking details, Jennifer’s answers feature in the August newsletter of PSIvet …

Cybersecurity, pute.us, and Your Facility

You’re Concerned About Cybersecurity. At pute.us, Cybersecurity is Our Concern, Too No matter what the situation in the world, security is always taken seriously at pute.us. A recent step has been partnering with cybersecurity firm Barracuda Networks, with continued service through SKOUT Cybersecurity. Barracuda Networks secures several large profile clients, including the Department of Homeland Security. They have a 24×7 …

Plain Old Telephone Service (POTS) – DISCONNECTING

Changes in Telephone Technology Are Happening – Plain Old Telephone Service Disconnecting veterinarians By August 2, 2022, businesses across the country utilizing copper-based technology must navigate the decommissioning of copper tech. Some pute.us–managed facilities are still connected with copper-based Plain Old Telephone Service (POTS) through such providers as AT&T, CenturyLink, and Verizon. pute.us is here to help prepare and transition …

Computer Chip Shortage

What’s this chip shortage about?  You may have heard recently about a chip shortage from your local news source. This chip shortage is affecting anything with a computer chip in it. You may not be surprised to know that this includes cars, cell phones, printers and computers, but may be surprised that it also affects home appliances and televisions. With an increased …